Refunds & Cancellation
Last updated: 25 July 2026
The whole policy in one line: any payment can be refunded within 7 days, no questions asked, and you can cancel anytime with no fee.
7-day refund, no questions asked
Every payment — whether it's your first pack or a repeat one — is eligible for a full refund if you ask within 7 days of being charged. Email support@nookmarker.com from your account email with the subject "Refund". You don't need to give a reason.
How refunds are processed
Refunds go back through Razorpay to your original payment method, normally within 5–7 business days of approval. Your bank or card issuer may take a few extra days to show it.
Cancelling or not renewing
Premium is prepaid, so there is nothing to cancel and no cancellation fee — it simply ends when the period you paid for runs out, unless you choose to buy another pack. Your access continues to the end of the period you already paid for, and we never store an auto-renewal mandate or charge you again automatically.
What happens to your data afterwards
Syncing stops when Premium ends — nothing else changes in the app, which has no feature limits on any plan. Your cloud copy remains viewable and exportable for 30 days and is then deleted, as described in the Privacy Policy. The data on your own device is never touched.
Digital delivery
NookMarker is a digital service — access is available immediately after payment, and nothing is shipped.
Questions
Reach us via the Contact page.